Meet the HeliSmart Team
The team at Helismart are led by seasoned experts who have extensive industry experience and know exactly what it takes to supply top quality services. Our primary focus is scheduled and unscheduled maintenance, rebuilds, overhauls and repairs. We aim to provide the quickest turnaround time possible while always taking into account all safety aspects.
Our specialty lay with the Robinson product and Helismart are also CASA approved to carry out light turbine maintenance.
Management Team
Barry Ballantyne
Helismart Director LAME/Chief Engineer
Born in Zimbabwe and later moving to Australia, Barry first embarked on his aviation career at Aeropower in Redcliffe over 13 years ago. After completing his apprenticeship, Barry went on to work on a wide range of helicopters in a diverse set of locations in both Australia and overseas. He came to Helismart as a well-seasoned professional and soon took on the role of operations management before moving up the ranks to Chief Engineer/Director. Barry controls the day-to-day schedule of the company and manages the team on the floor to ensure clients are seen to as quickly as possible. He is driven to improve safety and professionalism within aircraft maintenance and is eager to pass on the knowledge he has to up and coming engineers.
Ben Smart
HELISMART DIRECTOR AND PILOT
With 35 years’ experience in the aviation industry as a pilot, Ben brings both flying and business experience to the Helismart partnership. Ben spent 5 years as a helicopter mustering pilot for Cloncurry Mustering in his younger years before making the change over into fixed wing aerial agricultural aircraft in 2000. He now also owns and runs a successful aerial agricultural business, Smart Air Services. Ben has always had a passion for helicopters and knows first-hand the importance of limiting down time while ensuring your maintenance is done to the highest safety and engineering standards.
Engineering Team
From left to right, back to front: Des (Sheety), Jeremy (Apprentice AME), Tom (Apprentice AME), Barry (LAME/Chief Engineer), Andrew (LAME), Will (LAME), Hugh (Apprentice AME), Beau (Apprentice AME)
Admin Team
From left to right: Charissa (Stores), Carly (Admin Manager), Nat (Tech Records)
OUR PURPOSE: TO KEEP HELICOPTERS FLYING SAFELY
Safety First
20+ Years Experience
Robinson Specialists
Toowoomba Region Based
Quality Workmanship
Our Core Values
TEAM
TOGETHER EVERYONE ACHIEVES MORE WITH TRUST, RESPECT AND OPEN COMMUNICATION
- We back ourselves and everyone
around us - We are trustworthy, respectful, honest
and loyal - We listen and understand others
- We give credit where credit is due
- We contribute to a positive team culture
- We are aware of how our actions affect others
- We keep others accountable
SAFETY
IS AT THE FOREFRONT OF EVERYTHING WE DO
- We prioritise customers and team safety
- We take care of our own personal safety and for those around us
- We are aware of our competencies and limitations
- We wear PPE when conducting hazardous jobs and remind others to do so too
- We follow processes and procedures as
per our MPM
INTEGRITY
WE ARE HONEST, KEEP TO OUR WORD AND OUR OWN MISTAKES
- We are consistent
- Our actions match our words and we
take responsibility - We apologise when we are wrong
and own/learn from our mistakes - We speak up when we stuff up
- We stay aligned with the Helismart values
when making decisions - We are humble
- We lead by example
- We choose courage over comfort by facing difficult tasks and conversations
FUN
WE USE HUMOUR TO LIGHTEN THE LOAD AND MAKE THE WORKPLACE ENJOYABLE
- We live, laugh and have fun
- We party with the team
- We are respectful while having a joke
- During challenging times, we are able
to see the funny side - We brighten the day with animal noises
- We celebrate achievements
- We have a positive attitude
FLEXIBILITY
WE CAN BEND, CHANGE, AND ADAPT QUICKLY TO CHALLENGING SITUATIONS
- We have an open mind
- We are solutions focused
- We are willing to compromise within limits
- We don’t panic when things don’t go
to plan - We are willing to learn and adapt to
change quickly - We listen to others’ ideas
- We always look for win-win in situations
- We are responsive and supportive to
others’ needs
COMMITMENT
NO MATTER HOW DIFFICULT OR CHALLENGING THE TASK MAY BE, WE DO WHATEVER IT TAKES TO SEE IT THROUGH
- We back others up and offer support
- We complete jobs and “Do it right,
do it once” - We are punctual and show up on time
- We “Pay the carton”
- We ask for help and speak up
- We prioritise the workload
- We give it our all and don’t give up
- We communicate if we can’t deliver on
commitments and work out a way forward - We understand our job responsibilities
and have awareness of how our job
impacts others